18 March 2020
Here at Lincoln Carpet Care we are aware many of our customers may be affected, either directly or indirectly, by Corona virus and we want to offer reassurance and make you aware of our procedures and plans for the duration of this worrying time.
As standard practise, we follow extremely high hygiene standards, but in light of the current situation, we have stepped up our policy to reassure customers and offer extra protection, particularly people in vulnerable groups as described by current medical advice. Please see below our updated Corona virus hygiene procedures:
All operatives carry and regularly use hand sanitiser, tissues & bags in which to dispose of used tissues.
Our equipment and tools are sanitised after every use.
A safe distance is maintained wherever possible when in properties or work-places.
If a member of our team shows any of the signs of having the virus, they will immediately inform our management and self-isolate for a minimum of 7 days (or as advised by medical advice).
We will urgently contact customers if we suspect they may have come into contact with a member of our team showing signs of corona virus.
In the event of a team member contracting the virus we will contact customers with current bookings to postpone and rearrange appointments.
As a small family run business, we need to maintain a steady flow of work and so we would ask our customers to make us aware if our team members have been or may be in contact with people with symptoms of Corona virus and in cases of needing to postpone or cancel appointments, to give us as much notice as possible so we can try to book other customers in.
If you have any concerns regarding appointments or our procedures, please don’t hesitate to contact us and we will do our very best to help.
Finally, we want to thank you for your continued support and we wish you all the best during this unprecedented period.
All About Us
Lincoln Carpet Care are a local family run business specialising in Carpet and Upholstery cleaning and repairs, Specialist Floor cleaning and Curtain cleaning and flameproofing. The business was established in 2015 and with over 30 years’ experience in this field, we offer an expert service that is second to none. We are fully insured and only use professional equipment, products and techniques to ensure the highest possible standards. We have a 5-star customer satisfaction rating given by our customers on the service we provide from the first contact to job completion and aftercare: Our list of services includes:
Carpet Cleaning and Repairs including Patching, Re-Weaving and Re-Stretching
Fabric & Leather Upholstery Cleaning and Repairs.
Stain Guarding for carpets, upholstery and curtains.
Curtain Repairs, Cleaning and Flameproofing. Flameproofing of curtains includes labelling & monitoring.
Pest Carpet Treatments including Moth & Bug Eradication.
End of Tenancy Carpet & Furnishings Cleaning Including Our After Pet Treatment.
Specialist Cleaning and Maintenance for Amtico, Terrazzo, Karndean, Ceramic and Wooden floors.
We are proud to be the preferred contractors to many local high-profile businesses including Estate & Letting Agents, Care Homes, Hotels and Restaurants in Lincoln and surrounding areas, as well as an ever-growing customer base for our domestic services.